Logistics Policy
Order Processing
All orders are processed within 1–2 business days after payment is received. Orders are not shipped on weekends or public holidays.
Shipping Methods & Carriers
We offer reliable shipping options for all domestic orders. Your order will be shipped via CNE Express, and a tracking number will be provided once your package is dispatched.
Estimated Delivery Times
Domestic orders: 7-10 business days
Please note that delivery times may vary due to carrier delays, holidays, or unforeseen circumstances.
Shipping Fees
Shipping fees are calculated at checkout and vary based on your location and the chosen shipping method.
Free Shipping
We offer free shipping on orders over $30.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment online.
Lost, Damaged, or Delayed Shipments
If your order is lost or delayed, please contact us at {xu18937301492@outlook.com}. We will assist you in contacting the carrier and resolving the issue.
If your item arrives damaged, please notify us within 48 hours of delivery with photos of the damaged item and packaging.
Shipping Restrictions
We are currently unable to deliver to PO boxes or APO/FPO addresses.
Certain locations may require longer delivery times due to carrier limitations.
Contact Us
For any questions about shipping, delivery times, or order tracking, please contact us at Xu18937301492@outlook.com